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Why Choose Bury St. Edmunds Audi?

Bury St Edmunds Audi are a part of the Marriott Motor Group, a family owned company.  Offering an extensive range of New and Approved Used Audi's  and aftersales services, we are located in Skyliner Way, on the outskirts of the Morton Hall estate in Bury St Edmunds, within easy reach of the A14.  We put our customers first and our expertly trained staff will spend time to understand exactly what it is you are looking for so they can offer you the best advice. We believe there are three main principles to the success and growth of our business.

Local, Family Owned Business
As a family owned and run business in Bury St Edmunds, we believe in building long-lasting personal relationships with all our customers. Our staff take pride in sharing their honesty and expertise to all our customers.

Unbeatable Customer Service
We are proud to be serving customers across East Anglia. With our long and established history in New and Used car sales and servicing, nobody knows more about our Audis than us. We are open seven days a week and would encourage all interested customers to visit our easily-accessible showroom in Bury St Edmunds, Suffolk to experience the Marriott Motor Group.

All Vehicles Price Checked Daily
All of our vehicles are price checked daily to make sure that we are offering not only the highest quality vehicles but also at great value. We strive to make all our vehicles as affordable as possible.

Read more about Bury St. Edmunds Audi

  • "
    I would just like to say what a great experience my wife and I have had buying our used A4Avant from your dealership.  George Pearson has been exemplary in all aspects of this sale and I would like to say a big thank you to him through you as his senior manager.  Chris also dealt very efficiently with all the finance paperwork. Thank you for running such a professional team and I would like to add that the reception ladies (who more often than not get missed out) were also cheerful and helpful.
    "

    Ken & Maureen Carroll

  • "I wanted to send a quick thanks and a compliment to you for our recent experience when purchasing an A3 for my wife. We phoned on Monday, spoke with Ray and arrived in the showroom a touch late at midday. Suffice to say we were made very welcome and the entire process proved completely painless. We collected the car this afternoon ( we were late again !!) and again the service provided was absolutely first class. I have purchased many cars over the years ( including Porsche, Jaguar and Range Rover ) and I have to say my first experience of Audi has been as good ( or better ) than any of them. Well done and a big thanks to Ray and his colleagues for the speedy and enjoyable experience.

    David
    "

    Mr D Summers

  • "Hi Andrew

    I had my R8 serviced today at Bury and I just wanted to give you feedback on your team. 

    I have had issues in the past at [another]Audi centre, when they have worked on my R8 therefore I have to say I was nervous about taking it somewhere new. However, credit where credit is due, your team were excellent. In particular Joe but I also had dealings with Georgeta whilst at the dealership as well as Anthony over email beforehand. The service technician also did an excellent job, the 50 mile drive home being a joy. 

    I cannot fault anything about my whole visit. 

    Best

    Simon 
    "

    Mr Simon Hall

  • "Good morning Robert
     
    Thanks for your message - yes, I'm really enjoying the R8 - the performance is great but the big surprise is how comfortable it is on my daily run to and from work. I managed to get confirmation of the Silverstone driving day and am doing that next week, and we are also joining Audi for brunch at the Goodwood Festival of Speed in a few weeks.
     
    So far, a great experience with Audi - thanks again for all your support in getting me into the family!
     
    All the best
    Trevor
    "

    Mr Trevor Lambarth

  • "I feel compelled to write on behalf of my wife and I regarding what for us was an unusual experience yesterday in your Audi showroom.

    Early in the morning, my wife and I jumped into our recently purchased Audi TT (from Ipswich Audi), whereupon lowering the driver’s side window, it appeared to jam,or lock in the halfway position and would not move either way afterwards.  I simply assumed that this was maybe locked due to the strong frost we have seen,so off we went to deliver our son to college in Bur St Edmunds. By now, the window still would not move, so I decided to call into your showroom, where we met your Service Advisor Tanya.

    I explained our problem, to which she responded by asking if we had received a‘regulator change’, no was my response, she made some checks on the age and warranty viability of the car, then said no problem, she would arrange for this to happen, it would be carried out that day and she immediately arranged for a loan car.

    To be honest,throughout our car buying experiences (we have in the past purchased new BMW’s,Rang Rovers etc.), we have never experienced the level of quiet, professional service that we have thus experienced at both the Ipswich and now Bury St Edmunds Audi branches.

    My point of writing is to congratulate both Tanya, your desk employee Sophia and your branch as it has been an absolute pleasure to both visit and be taken care of in such a professional manner.

    When we collected the car later yesterday afternoon, Tanya had made sure the repair was completed and had topped the whole process off with the car being completely cleaned and taking our son, who is studying to become a mechanic, on a quick tour of the workshops.

    All I can say is that you can be assured that our next car purchase/s needs shall be conducted through your branch when the time comes.

    In the meantime, please pass on our grateful thanks and appreciation to Tanya, your team and the engineers for a superb all round service.
    "

    Mr & Mrs A B

  • "After a recent breakdown, I would just like to thank your staff.

    My car was towed to your dealership early Friday morning, within 30 minutes the problem was diagnosed and confirmed what the RAC had thought the night before, unfortunately neither parts or time allowed for the car to be fixed that day, however, Dez made a fantastic effort and found me a car I could get home to Chester in that afternoon.

    I collected the car yesterday clean and ready to go and again all the staff I had contact with have been both friendly and professional.

    Excellent effort and thanks to all.
    "

    Mr S

  • "Thank you very much for your assistance last week when I managed to disable the lights on the A3.

    It was a concern that I was to be away from home and had been unable to refit the headlight bulb. However the level of service you provided, when we turned up unannounced on Monday morning, was exemplary.

    I was not expecting the car to be returned cleaned

    Again thank you for averting a near disaster and reinforcing my confidence in Audi and in particular Bury St Edmunds Audi
    "

    Mr P

  • "I would like to take this opportunity to thank your staff (especially Alisdair) for repairing the damage (caused by an egg!) to the bonnet of my Audi Q5.  The quality of the repair is exceptional and the service throughout was very good."

    Mr M

  • "Pleasesee below customer feedback. Thought you would like to know.

    Mr Maycalled wanting to express his appreciation for Bury St Edmunds Audi as they wentout of their way to help him when he had an engine fault on his Q5.

    Mr Mayhas a high opinion of the centre and Gerald Piper the service manager, as notonly did you do everything in your power to have his engine repaired, Geraldalso gave Mr May his own vehicle to use when there was not a courtesy car.

    He wantedme to log this officially
    "

    Mr May

  • "Just a quick email to say thanks to yourself and the team for sorting out the issues with the TT. A great example of customer service and professionalism. Having worked in the customer service industry for many years it's often hard to find companies that will go the extra mile. Please extend my thanks to the service team. Hopefully we will speak again when I choose my next Audi"

    Mr H

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